Faqs
General Auto Transport
How does the auto transport process work with Car One Logistics LLC?
Shipping your vehicle with us is simple and hassle free:
- Get a Free Quote: Request an estimate online or call our team directly.
- Schedule Pickup: We assign a certified, insured carrier to pick up your vehicle at your chosen location.
- Safe Transport: Your car is inspected, safely loaded, and transported to its destination with continuous status updates.
- Doorstep Delivery: You inspect your vehicle alongside the driver and receive your keys.
What types of vehicle shipping services do you offer?
We offer a full range of transport solutions tailored to your vehicle and budget:
- Open Auto Transport: The most popular and economical choice for daily cars, trucks, and SUVs.
- Enclosed Auto Transport: Fully enclosed, climate-protected shipping for exotics, luxury cars, and classic vehicles.
- Dealership & Fleet Shipping: Bulk vehicle relocation and inventory transport for dealerships and corporate fleets.
- Motorcycles & Specialty Equipment: Dedicated transport for motorcycles, ATVs, and heavy construction equipment.
Quotes, Pricing & Payments
How are vehicle shipping rates calculated?
Transport costs depend on several key factors, including total route distance, vehicle size and weight, whether the car is operable or inoperable, seasonal transport demand, and your choice of open or enclosed shipping.
Are there any hidden fees in my shipping quote?
No. At Car One Logistics LLC, we pride ourselves on honest, transparent pricing. The quote you receive includes carrier fees, cargo insurance coverage, and direct customer support—no surprise surcharges.
How far in advance should I book my vehicle transport?
We recommend scheduling your shipment at least 1 to 2 weeks in advance to secure your preferred pickup window and competitive pricing. However, if you need urgent transport, we also accommodate expedited shipping requests based on carrier availability.
Vehicle Preparation & Safety
Is my vehicle insured during transit?
Yes. Every shipment booked through Car One Logistics LLC is backed by comprehensive commercial carrier cargo insurance from pickup through final delivery.
How should I prepare my car for transport?
Preparing your car is quick and simple:
- Clean your vehicle inside and out to allow for a thorough visual inspection at pickup.
- Remove all personal belongings, loose items, and toll passes/transponders.
- Ensure the gas tank is roughly 1/4 full.
- Deactivate all anti theft alarm systems.
- Document pre existing minor scratches or dents with photos for your records.
Can I ship personal items inside my car?
Auto transport carriers are licensed exclusively to transport vehicles, not household goods. Leaving heavy personal items inside your car adds extra weight, which can violate transport weight limits or lead to item damage that is not covered by carrier insurance.
Delivery & Customer Support
Do I need to be present at pickup and delivery?
Yes, either you or a designated representative (aged 18 or older) must be present at both pickup and delivery to complete the pre shipment and post delivery visual inspections and sign the Bill of Lading (BOL).
How do I contact Car One Logistics LLC during my shipment?
You can reach our operational management team directly via phone or email during business hours:
- Toll-Free: 888-458-7568
- Direct Line: 770-624-6100
- Email: caronelogistics@gmail.com
- Address: 20791 Central Ave. E., Blountstown, FL, 32424
- Operational Manager: Andre Harvey